We support commonly used B2B payment methods, including T/T and L/C, with cross-border online payment options available where applicable. Depending on the order and destination, available trade terms include FOB, CFR, CIF, DDP, DDU, and FCA, giving customers flexibility in arranging transportation and import responsibilities.

The most suitable payment and trade-term combination depends on factors such as order value, destination country, shipment method, customs requirements, and whether door-to-door delivery is required. For larger or customized projects, these commercial details can be confirmed together with the final specifications and delivery schedule before production begins.

In addition to manufacturing, Eastnova provides international project support covering logistics coordination, delivery, installation guidance, and after-sales service. This allows customers to discuss the product, production, and delivery arrangements with one project team rather than managing each stage independently.

We implement transparent production management. We provide regular production updates so overseas customers can stay informed without being physically present at the factory. A dedicated account manager can share production photos and videos, helping customers monitor the progress of their order from manufacturing through pre-shipment preparation.

For customized or large-volume projects, communication can focus on key production milestones such as frame fabrication, surface treatment, assembly, quality inspection, and pre-shipment inspection. When necessary and agreed in advance, additional video confirmation can be arranged for important stages, allowing customers to verify progress and raise questions before the goods are shipped.

This transparent project-management approach is particularly valuable for international customers who need visibility over production, logistics, and delivery while coordinating their own installation or downstream project schedule. Eastnova's team supports customers throughout the process from design planning to production, transportation, installation guidance, and after-sales service.

Our products have been exported to more than 50 countries worldwide, including holiday villa projects in Romania, labor dormitories in Argentina and mountain cabins in Australia. We can provide real site photos, videos and non-confidential feedback from existing clients for your reference.

With experience serving customers across 50+ countries, Eastnova has developed project capabilities covering design, manufacturing, international logistics, installation guidance, and after-sales support. Our team can also recommend relevant project examples based on the application rather than providing unrelated case studies.

Yes. We operate a production base covering over 2000 square meters. With automated welding production lines, our monthly capacity reaches 1500-2000 units. We have rich experience in supplying government social housing and large scale camp projects, and are capable of fast delivery for bulk orders over 500 units.

For bulk projects, capacity is not only about the number of units a factory can produce. Material preparation, structural fabrication, assembly, quality control, packaging, and delivery scheduling all need to be coordinated to maintain consistent quality and delivery performance. For large orders, our production and project teams plan these stages according to the selected model, customization level, quantity, and target delivery schedule.

Eastnova also provides one-stop project support from design and production to logistics and installation guidance, enabling large projects to be coordinated through a dedicated project-management process. For high-volume requirements, the final production schedule and achievable delivery quantity can be confirmed after reviewing the project specifications.

Yes. Our rock wool and polyurethane wall panels are Class A or B1 fire retardant materials. We offer wall-panel options including rock wool and polyurethane sandwich panels, which can be selected according to the fire-safety requirements of the project. Rock wool panels are particularly suitable for projects where fire resistance is a key consideration, while polyurethane panels can provide a balance of thermal insulation and overall building performance.

The appropriate panel type and fire-performance grade should be determined according to the building design, local regulations, climate, and intended application. Rather than applying one standard configuration to every project, our team can recommend suitable wall materials based on the actual requirements of residential, accommodation, commercial, or temporary-use buildings.

Eastnova provides prefabricated building solutions with integrated waterproofing, insulation, soundproofing, and structural systems, supporting customers from design planning through production and delivery. The company also operates under an ISO 9001-certified quality management system and provides relevant product documentation for international projects.

If your project is subject to specific fire-safety regulations, send us the applicable standard or destination country, and we can help evaluate the suitable wall-panel configuration.

We provide a 1-year warranty together with after-sales support for issues covered by the agreed warranty terms. If a confirmed quality-related issue is attributable to our responsibility, replacement spare parts can be provided according to the applicable warranty conditions.

Our support does not end when the house leaves the factory: our project-management team coordinates the process from design and production through logistics, installation guidance, and after-sales service, helping overseas customers address issues throughout the project lifecycle. For customized or larger projects, warranty scope and after-sales arrangements can be clarified before shipment so both sides have a clear understanding of responsibilities.

Ask us to include the applicable warranty coverage and after-sales terms in your quotation before placing the order.

We provide certification and compliance documentation to support customers in evaluating prefabricated houses for their target markets. Eastnova operates under an ISO 9001-certified quality management system, while the company states that its products have obtained European CE certification and relevant third-party documentation is available for applicable products and materials.

Because building requirements vary by country, the required documentation may also depend on the specific house model, materials, and intended application. Our team can therefore review the destination market and project requirements before production to help customers identify the relevant compliance documents.

Yes. We provide installation manuals and video tutorials to help customers understand the assembly process, and online technical support is available when additional assistance is required.

Installation guidance is particularly important for overseas projects, where customers may need to coordinate local workers without the manufacturer being physically on site. Eastnova provides one-stop project support from design planning and production to transportation, installation guidance, and after-sales service, with project managers coordinating different stages of delivery.

For projects with specific installation requirements, support can be discussed according to the house type and project scope.Share your project location and selected house model, and we can recommend the appropriate installation support.

Standard models can normally be prepared for shipment within 10–15 days, while bulk orders or heavily customized projects generally require around 20–30 days, depending on the final specifications and order volume.

Before production, our team confirms the design, materials, configuration, and delivery requirements to establish a clear production schedule. Our project-management process coordinates design, manufacturing, logistics, and delivery, helping reduce delays caused by specification changes or incomplete preparation.

For customized projects, the actual lead time is confirmed after the final solution and order details are approved.Send us your model, quantity, customization requirements, and destination for a project-specific lead-time estimate.

Our MOQ can start from 1 unit, allowing customers to evaluate a house model before committing to a larger order. This is particularly suitable for first-time buyers, distributors, small businesses, or customers who want to test a product in their local market.

For customized houses, the final MOQ may depend on the design, materials, configuration, and production requirements. With OEM support and experience serving customers in more than 50 countries, Eastnova can accommodate both small trial orders and larger project-based purchases.

Tell us your intended model, quantity, and customization requirements, and we can confirm the most suitable ordering solution.

Structural safety is considered through the selection of structural materials, connection design, wall systems, and configuration according to the intended application and local environmental conditions. Our prefabricated houses use high-strength steel structures and are designed with waterproofing, insulation, and other protective systems to improve adaptability to different outdoor environments.

Rather than applying one structural specification to every project, Eastnova can adjust the configuration according to factors such as wind conditions, seismic requirements, climate, building use, and local standards. The company has served customers in more than 50 countries and has completed projects in regions with different environmental requirements, including Europe, the Middle East, and Oceania.

For projects located in high-wind or earthquake-prone areas, please provide the project location and applicable local building requirements. Our team can then evaluate the appropriate structural configuration and confirm the relevant technical specifications before production.

Yes. Eastnova provides design support to help customers confirm the layout, appearance, and functional configuration before production. Depending on the project stage and service terms, our team can provide floor plans, renderings, and customized design proposals for review.

Our design approach is based on the actual application and site requirements rather than simply modifying a standard template. Customers can discuss room layouts, window and door positions, exterior finishes, interior functions, and other configuration details with our team before the final solution is confirmed.

This design support is particularly useful for customized residential, tourism, resort, and commercial projects, where spatial layout and appearance can directly affect the project's usability and market positioning.

Share your site dimensions, preferred layout, reference images, and intended application with us, and our design team can develop a suitable proposal for evaluation.